Buyer Personas, Revised and Expanded: Gain Deep Insight Into Your Customers' Buying Decisions and Win More Business | 2 Edition

Compare Textbook Prices for Buyer Personas, Revised and Expanded: Gain Deep Insight Into Your Customers' Buying Decisions and Win More Business 2 Edition ISBN 9781394236336 by Kraus, Jim,Revella, Adele
List Price: $27.78 (up to 29% savings)
Prices shown are the lowest from
the top textbook retailers.

View all Prices by Retailer

Details about Buyer Personas, Revised and Expanded: Gain Deep Insight Into Your Customers' Buying Decisions and Win More Business:

A fresh look into understanding your prospective customer's buying decisions to influence them and win more business

Building on the groundbreaking success of the first edition, this newly revised and updated version of Buyer Personas enables marketers to stop wasting time and resources on their best guesses and start drilling down to understand what buyers truly care about--then harness this newfound knowledge to create strategies and messages that break through the clutter and reach buyers on their level.

In a world where buyers frequently struggle to get the information they need to evaluate competitive alternatives and feel confident in their choices, this book lays out a step-by-step approach used by hundreds of companies to understand what buyers want to know and experience as they search for a solution to meet their needs, weigh their options, and make a buying decision. In this book, you'll learn:

  • Why understanding the buying decision is far more important than knowing a few things about the individuals or roles involved in that decision
  • How to develop a modern Buyer Persona based on five types of buying insights that will inform nearly every marketing and sales decision you make
  • Why interviewing recent buyers is the best way to develop your Buyer Persona and how to do it effectively
  • How to use AI and quantitative survey research to enhance your Buyer Persona
  • Ways to use Buyer Persona insights to increase awareness of your products and services, drive consideration, and convert more business


The revised and expanded Buyer Personas is a complete guide to go beyond benefit-heavy, undifferentiated marketing and focus only on what buyers care about most. It earns a well-deserved spot on the bookshelves of entrepreneurs, executives, marketers, and other business professionals looking to influence their prospective buyers.

Need a Marketing tutor? View profile below:
Jun L.
(0 reviews)
Education: Brooklyn NY
Major: Experienced Tutor in Microbiology and Marketing

I have more than 10 years of teaching experience in various institutions in China and the United States. My teaching experience started in 1993 when I was an instructor in Shandong Medical University in China. I taught biochemistry full-time for 3... Read more

I have more than 10 years of teaching experience in various institutions in China and the United States. My teaching experience started in 1993 when I was an instructor in Shandong Medical University in China. I taught biochemistry full-time for 3... Read more

Need Marketing course notes? Start your search below: