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Becoming a Conflict Competent Leader: How You and Your Organization Can Manage Conflict Effectively | 2 Edition

Authors: Runde, Craig E.,Flanagan, Tim A.

ISBN:1118370422
ISBN-13: 9781118370421

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Details about Becoming a Conflict Competent Leader: How You and Your Organization Can Manage Conflict Effectively:

New to this edition: Expanded chapter on conflict competence model Expanded chapter on role of emotions in conflict with tools/techniques that leaders can use to manage their own emotions. New chapter on the leader's role in developing conflict competent teams as well as creating conflict competent organizations. New Online ASsessment: 20 question online version of the hot buttons component of the CDP

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