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Quality Is Personal: A Foundation For Total Quality Management | Illustrated Edition
ISBN:0029266254
ISBN-13: 9780029266250
ISBN-13: 9780029266250
List Price: $13.65 (up to 84% savings)
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Details about Quality Is Personal: A Foundation For Total Quality Management:
In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists"--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management.
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