Frequently Asked Questions
1. What happened to the old TextSurf?
Previously TextSurf was a website that helped you find the best rental prices on textbooks - but we've upgraded the site and the offering to our users. Now instead of renting textbooks, we can save you even more than before by comparing the prices of a ton of different places out there - including multiple rental and purchase websites and your own campus bookstore. If you rented a book from the old TextSurf and you need to return it - click here to sign in to your account. Once you're logged in, the rental return process will be very straightforward.
2. Is TextSurf Free?
Yes. We're a price comparison site - we compare prices from several different websites so you can be sure you're getting the best deals on books. We don't actually sell you the books - but we give you the links you need to buy them from the biggest used, rental and digital textbook sites on the web.
3. Who created TextSurf?
We're operated by the team who brought you RoomSurf. RoomSurf makes it easy to find compatible college roommates - if you're having roommate problems, definitely check us out!
4. I don't see my university listed on your homepage. Why?
It's possible we don't have your school yet, but it's also possible we're adding it very shortly! Send us an email with your school and we'll let you know your status. YOU CAN STILL USE TEXTSURF even if we don't have your school - on the homepage there's a handy area where you can search by book.
5. My university is listed, but I think a few of my classes aren't showing up. Why?
We only show you classes that have required textbooks. If your class isn't appearing, that either means you don't have any required books this term, or the information for your class just hasn't been made available yet. We're always updating the list of classes, so keep checking back. Once books have been assigned, the site will be updated!
6. I want to check on the status of a shipment. Can you help?
We're more than happy to help you figure out who to contact for that, but your best move is to go to the website that you placed your order at (hint: if you rented, that's probably going to be Chegg or BookRenter). We don't actually sell or rent textbooks - we just send you to websites that do. However, if you are having trouble figuring out where you bought or rented your book from, and you think we can help - shoot an email to us at [email protected]
; we're more than happy to help in any way we can.
7. I have a question that's not listed here - how do I reach you?
Send an email to [email protected]
; we'll get back to you as soon as we can.